Job Information
Cummins Inc. Parts Supervisor in Cairns, Australia
DESCRIPTION
We are looking for a talented Parts Supervisor to join our team in our Cairns Branch . Reporting to the Operations Manager , you will be responsible for processing customer orders, ensuring the timely quoting and dispatch of products, reporting and inventory control as well as direct involvement in customer service improvement and business development initiatives. With your outstanding customer service skills, you will play a pivotal role in supporting Cummins engine users across the far north QLD region
In this role, you will make an impact in the following ways:
Oversee the parts team and warehouse for our Wodonga branch – including managing stock levels, inventory records, stock takes, compliance, receiving goods, packaging and warehouse optimization
Manage customers and agreements for pricing/service/escalations
Process customer orders and provide guidance to customers on parts selection, ordering
Ensure the team and you comply with HSE standards, policies, procedures, and regulations and promoting a safe work environment
Follow all applicable standard work, work instruction/process documentation and established quality procedures
Provide monthly reporting on inventory and customer activity.
Drive continuous improvement within the parts department
RESPONSIBILITIES
To be successful in this role you will need the following:
Previous experience in a part’s transactional role, with solid understanding of maintaining stock levels and inventory records
Demonstrated supervisory experience
Be solutions focused with the ability to problem solve and display a high level of competency with core work skills
Strong communication skills with a proven track record of building strong relationships and offering customer-centric solutions
QUALIFICATIONS
Base hourly rate commensurate with experience. Overtime penalties. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Relocation assistance will be offered to the successful applicant (within Australia). Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.
Job Logistics
Organization Cummins Inc.
Role Category On-site
Job Type Office
ReqID 2413395
Relocation Package Yes